Terms of Service

Last Updated: October 8, 2025

Please read these Terms of Service (Terms) carefully. By accessing or using www.vizura.ai (the Site) or app.vizura.ai (the Portal), you agree to be bound by these Terms. If you do not agree, do not use the Site or Portal.

1. WHO WE ARE AND WHAT THESE TERMS COVER
- Vizura (we, us, our) operates the Site and provides software and related services through the Portal (collectively, the Services).
- You (you, your, User) include visitors to the Site and customers/end users of the Portal.

2. ELIGIBILITY AND ACCOUNTS
- You must be at least 18, or the age of majority in your jurisdiction, or 13+ with verifiable parental/guardian consent.
- You are responsible for your account credentials, for all activity under your account, and for keeping your information accurate and up to date.
- Notify us immediately of any unauthorized use or security incident at info@vizura.ai
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3. LICENSE AND ACCEPTABLE USE
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Services for your internal business or personal purposes in accordance with these Terms.
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You will not:
- Copy, modify, reverse engineer, decompile, or create derivative works from the Services except where permitted by law.
- Bypass security or access controls; interfere with or disrupt the Services.
- Use the Services for unlawful, infringing, defamatory, or harmful purposes; send spam; or violate others’ rights or privacy.
- Upload or process Prohibited Data (including special-category personal data, payment card data, health or other sensitive data) unless we have expressly agreed in writing.
- Use the Services in high-risk contexts (e.g., medical diagnosis, emergency services, critical infrastructure, life support, or where failure could result in death, personal injury, or severe environmental or property damage).

4. USER CONTENT AND DATA
- You retain ownership of content you submit to or through the Services (User Content). You grant us a worldwide, non-exclusive, royalty-free license to host, process, store, display, and transmit User Content solely to provide, maintain, secure, and improve the Services.
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- You represent that you have all rights and permissions needed for User Content and that it does not violate law or third-party rights.
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- We handle personal data as described in our Privacy Notice available on the Site. If you need a data processing agreement, contact info@vizura.ai .
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5. AI FEATURES AND OUTPUTS
- The Services may generate or use machine learning or AI outputs. Such outputs can be inaccurate, incomplete, or inappropriate. You are responsible for evaluating outputs and for any decisions made based on them.
- AI outputs are provided “as is” and do not constitute professional advice (including legal, financial, medical, or other regulated advice).
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6. SUBSCRIPTIONS, FEES, AND TAXES
- Some features require a paid plan. Prices, features, and limits are described at the time of purchase or in your order form.
- Unless stated otherwise: subscriptions auto-renew for the then-current term and price; you can cancel renewal before the next billing cycle; fees are non-refundable except as required by law.
- You authorize us and our payment processors to charge your payment method for applicable fees and taxes.
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7. INTELLECTUAL PROPERTY
- We and our licensors own all rights in the Services, including software, designs, text, graphics, and trademarks. Except for the limited license above, these Terms grant no rights to our IP.
- If you provide feedback or suggestions, we may use them without restriction or compensation.
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8. THIRD-PARTY SERVICES
The Services may depend on or link to third-party services or content. We are not responsible for third-party services, terms, or privacy practices.
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9. BETA AND FREE FEATURES
Certain features may be offered as beta or free. They are provided “as is,” may change or be discontinued at any time, and may be subject to additional terms.
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10. SERVICE CHANGES AND AVAILABILITY
We may modify, suspend, or discontinue the Services (in whole or part) with or without notice. We strive for reasonable uptime but do not guarantee uninterrupted availability.
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11. TERMINATION
- You may stop using the Services at any time. We may suspend or terminate access immediately if you breach these Terms, pose a security risk, or for similar legitimate reasons.
- Upon termination, your license ends and we may delete User Content after a reasonable period unless required by law to retain it.
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12. DISCLAIMER OF WARRANTIES
The Services are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be accurate, error-free, or secure.
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13. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Vizura will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, loss of profits, revenue, data, or business opportunities, even if advised of the possibility.
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Our total liability for all claims arising out of or related to the Services will not exceed the amounts you paid to us for the Services in the 12 months before the event giving rise to liability or one hundred USD (USD $100) if you have not paid us.
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14. INDEMNIFICATION
You will defend, indemnify, and hold harmless Vizura and its affiliates, officers, employees, and agents from and against claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Services, your User Content, or your breach of these Terms or applicable law.
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15. EXPORT AND SANCTIONS COMPLIANCE
You will comply with all applicable export control and sanctions laws. You may not use the Services if you are located in, or are a resident or national of, a country or region embargoed by the United States or if you are on a denied or restricted parties list.
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16. GOVERNING LAW; DISPUTES
- These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict of laws rules. The courts located in Delaware will have exclusive jurisdiction, and venue, for disputes arising out of or relating to these Terms or the Services, and you consent to their personal jurisdiction.
- You and we agree to bring claims only in your or our individual capacity and not as a plaintiff or class member in any purported class or representative action, to the extent permitted by law.
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17. CHANGES TO THESE TERMS
We may update these Terms by posting the revised version on the Site. The updated Terms are effective when posted. Your continued use of the Services after changes become effective constitutes acceptance.
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18. NOTICES
We may provide notices by email to the address associated with your account or by posting on the Site or Portal. You may send notices to info@vizura.ai .
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19. MISCELLANEOUS
- Entire Agreement: These Terms are the entire agreement between you and us regarding the Services and supersede prior agreements on the same subject.
- Severability: If any provision is invalid, the remainder remains in effect.
- Waiver: Failure to enforce a provision is not a waiver.
- Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets, or by operation of law.
- Force Majeure: We are not liable for delays or failures due to events beyond our reasonable control.
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CONTACT
Questions, support, or legal notices: info@vizura.ai
Site: www.vizura.ai
Portal: app.vizura.ai